Frequently Ask Questions

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  • Remaining load must be consumed until July 15, 2022 (Friday)

  • Visit
    for the complete list of partner merchants nearest you. Partner merchants will accept ePLUS card until July 15, 2022 (Friday)

  • - Ask the Cashier before paying for your purchases

    - Get in touch with ePLUS Customer Care via
      e-mail (

  • Remaining load cannot be refunded or withdrawn, in cash or any other form.

  • Use of the ePLUS card is transferrable as long as the card has sufficient load.